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June 5, 2008 1:44 PM PDT

Google to let users test new Gmail features

Posted by Stephen Shankland
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Update 5:35 p.m. PDT: I added more details and a comment that Gmail should finally exit its beta-testing phase "soon."

MOUNTAIN VIEW, Calif.--Google will invite users to try new features the company is considering adding to its Gmail service, the company said Thursday.

At 6 p.m. PDT Thursday, users will be able to select from 13 new features in a "labs" tab in the Gmail settings page, said Keith Coleman, a Gmail product manager, in a meeting with reporters here.

The 'labs' tab in Gmail settings now has experimental options for users.

The 'labs' tab in Gmail settings now has experimental options for users.

(Credit: Google)

"The idea is you can do whatever you want, get it out to tens of millions of people, and get feedback," Coleman said. And popular features will be incorporated into Gmail proper.

Among the new features that are possible:

• A quick-link tool that lets people bookmark specific Gmail messages.

• Superstars, which lets people select custom stars to label mail.

• The "e-mail addict" tool that lets people lock themselves out of their e-mail account for 15 minutes.

• A fixed-width font option to view a message within a font whose characters are the same width--handy for some formatting challenges.

• Mouse gestures that let users take actions based on mouse movements.

• Custom keyboard shortcuts.

• Signature tweaks that let people automatically add a signature file above quoted text in an e-mail reply.

• "Muzzle," which conserves buddy-list screen real estate by hiding status messages.

For now at least, only Google engineers can add features. "Any engineer can code a labs feature," Coleman said. "Once the code is written and mostly working, it'll get into the next product build that goes to users" through the labs feature.

Eventually, though, the company is interested in opening the system up to outsiders if it can find a way to integrate outside code.

"We'd like to get to a point where more people can build on this. That would require something with a different level of interface," Coleman said. "We're interested in making it possible of users and us to iterate on the product faster, so it's something we're interested in."

The openness of Gmail contrasts with the arguably greater openness of Yahoo's Zimbra, which is an open-source project. However, just because a project can be modified doesn't mean those modifications will appear in the version of Zimbra that Yahoo or another company offers as a service.

Google is trying to be open-minded with the feature additions for now.

"There are some things in here we think are probably bad ideas," Coleman said, pointing specifically to a snake game that's one of the 13 features that's amusing but probably not a great idea for mainstream deployment. "It's something we would never do."

The code behind the new features has been vetted at a basic level, but not otherwise heavily tested or screened.

If Gmail is so great, how come it's been in beta testing for four years now?

"We have really high standards," Coleman said. "There are a few things we want to do before we take it out of beta, but we expect to do it soon."

Stephen Shankland covers Google, Yahoo, search, online advertising, portals, digital photography, and related subjects. He joined CNET News in 1998 and since then also has covered servers, supercomputing, open-source software, and science. E-mail Stephen.
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Add a Comment (Log in or register) 13 comments
by faceless128 June 5, 2008 2:13 PM PDT
fixed width font?

SOLD!
Reply to this comment
by Pete Bardo June 5, 2008 2:37 PM PDT
The 'snake game' may not be a great idea, but at least it's not evil.
Reply to this comment
by SVContrarian June 5, 2008 3:08 PM PDT
Wow! Fixed width - that's so...so... so... 1975. What's next, green screens? Oh, and how brilliant to create a feature to lock me out of my own account for 15 minutes because I'm so compulsive I can't stop doing gmail. Call me when they've really found something useful.
Reply to this comment
by Shankland June 5, 2008 5:00 PM PDT
It's a one-time setting--I actually think it's useful. I generally prefer variable-width fonts for better readability and for fitting more text on a given amount of real estate, but I'd like to be able to temporarily view a specific message in a fixed-width font.
by JoeF2 June 6, 2008 10:27 AM PDT
Email is a *text* medium.
Fixed width is important for that. Email doesn't need fancy fonts. If you want fancy fonts, go and use Outlook...
And, ASCII art only works with fixed fonts.
by limefan913 June 5, 2008 3:14 PM PDT
They're certainly interesting ideas, but I can't see them catching on, other than superstars. That being said, the idea of user created features is a great idea.

I hope the other, not yet mentioned ideas are cooler... though I'll probably play snake for about half an hour...
Reply to this comment
by skurewu June 5, 2008 4:33 PM PDT
The link to an email seems like an awesome idea if it allows you to publicly share an email message. Of course there's obvious problems with privacy and fat fingers, but nothing that can't be over come. With such a feature your email message can turn into a pseudo file sharing site.
Reply to this comment
by t8 June 5, 2008 5:00 PM PDT
How dare they stop you from spamming.
Reply to this comment
by jatstuff June 6, 2008 5:38 AM PDT
1. There's no "labs" tab in my gmail settings. Is this one of these phased-in features where I get to use it last?

2. I don't suppose there's any annotation feature. I sure wish I could attach some personal notes to important emails...
Reply to this comment
by Web Hero June 6, 2008 9:56 AM PDT
Isn't that what the labeling is for??
Reply to this comment
by angrykeyboarder July 26, 2008 5:02 PM PDT
It's for organizing your messages (think of folders).

https://mail.google.com/support/bin/topic.py?topic=12845
by mhenriday June 6, 2008 1:07 PM PDT
Presumably, jatstuff, Google is gradually «rolling out» this feature as it seems to do with all new ones - there's no «GMail Labs» tab in my «Settings» box either. That is the penalty for residing in the periphery - we here in Sweden should, I suppose, be glad that the name of the country is generally spelled correctly in the spellchecker (which does, however, have severe problems with the compound words so characteristic of the language)....

Henri
Reply to this comment
by ptzkiler June 8, 2008 9:35 AM PDT
I love gmail its really good it has good ability to work with attachments and security side it is best i think
Google secrets
Reply to this comment
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